Shipping Policy

We currently prepare orders for delivery within the United States. Some addresses, item sizes, or carrier limitations may affect delivery availability.

Most orders are prepared within 2-3 business days after order confirmation, excluding weekends and holidays.

Processing may take longer during product launches, peak seasons, carrier delays, address verification, or fraud review.

Delivery timing depends on the destination, carrier service, weather, holidays, and other conditions outside our control.

When tracking is available, we will send tracking details to the email address associated with the order.

Shipping charges, if applicable, are shown during checkout before an order is placed. Taxes and other charges may vary based on the shipping address and order details.

If a package appears lost, delayed, or damaged, contact us at support@nywellegroupllc.com with your order number and any available carrier information.

For damaged items, please include clear photos of the product, packaging, and shipping label within 7 days of delivery.

Questions can be sent to support@nywellegroupllc.com or mailed to NywelleGroup LLC, 8 The Green, Suite B, Dover, DE 19901, United States.